Packaged service · Fixed scope
AI Inbox Classification
Use AI to read incoming emails or form submissions, classify them, extract useful context, and trigger the correct next action.
Fixed price
$790
4–7 business days
3 revision rounds included
14-day bug-fix period
The service
What this package actually does
We build one AI-assisted intake workflow that reads incoming text, classifies it into agreed categories, returns structured data, and triggers one downstream action. You can choose the inbox or source, automation platform, AI model, categories, and routing rules while keeping the package focused and testable.
Incoming messages are categorized consistently using an agreed taxonomy.
Useful details can be extracted into structured fields.
Classification results route the item to one defined next action.
The prompt and decision rules are tested against representative examples.
What is included
- AI classification
- Structured output
- Routing logic
- One downstream action
Good fit when
- Shared inboxes receiving repetitive request types.
- Teams manually triaging form submissions or support requests.
- Businesses that want AI classification without building a full autonomous agent.
Implementation
How we deliver it
The package has a defined result, but we adapt the implementation to your existing systems and business rules.
- 01
Define categories and examples
We agree on the classification taxonomy, required extracted fields, and representative messages.
- 02
Build the AI step
We create the prompt and structured output format using the selected model.
- 03
Connect routing
We map each relevant classification result into the agreed downstream action.
- 04
Evaluate sample messages
We test the workflow against representative examples and refine the prompt during the included revision rounds.
Configure it
Keep the outcome. Swap the tools.
Choose the platforms that match your current stack. The fixed price assumes one option from each category and the scope described on this page. If your stack is not listed, select “Other” and we will verify whether it still fits the package before work begins.
Scope boundary
What is not included in the fixed price
These items can still be done, but they turn the engagement into additional scope and are quoted before we proceed.
- Fully autonomous customer-support agent
- Large knowledge-base or RAG implementation
- Custom model training
- Model, email, help-desk, or automation usage fees
Revisions & support
Three revision rounds are included
A revision is an adjustment to the agreed workflow, logic, mappings, messages, filters, or configuration. A new integration, a separate workflow, a new feature, or a material change to the original outcome is additional scope. After approval, the package also includes a 14-day period for fixing bugs in the delivered implementation.
Need something beyond this package?
If you need multiple systems, custom application logic, or a broader automation program, we can scope it as a custom project instead of forcing it into a fixed-price package.